A.

• Find a product you like on a Japanese website.
• Enter the URL of the page wich has product you wish to buy on Jzool-Agent.
• We will send you an email with the calculated price.
• If you like what you see you can make the purchase through our site.
    (All major credit cards as well as Paypal accepted)
• We will buy the product and ship it to you. All our deliveries will be insured.

Watch this video for an easier explanation of steps 1 and 2 below.

A. total price will be added sum of
1. the dollar value of the product,
2. service charge (20% of the product price), and
3. shipping costs (Depends on product weight)

Asking for the quote is completely free and you may cancel at any time before you make the purchase.
For details on shipment cost see the Express Mail Service Page

A. We usually reply to you with a quote withing one or two business days. From there you can decide whether or not to go ahead with the purchase.
After you proceed with the purchase we may take 2 to 4 days to buy and prepare the product for shipment. From then on it may take 7 to 14 days to reach your doorstep.
For details on shipment cost see the Express Mail Service Page

Some items are prohibited to be sent via international mail service. Major categories of such items are as follows. (Please note that some countries may impose special restrictions not listed here)

Category	Sub-category	Examples of Nonmailable Articles
Explosives and hazardous materials	Gunpowers	Fireworks, firecrackers, ammunitions
	Flammable liquids	Lighter fuel, paint
	Compressed gasses	Fire extinguishers, aqualungs, dust removers (spray type), portable condensed oxygen, helium gas, gas stove burners for camping, gas for portable stoves, gas for lighters
	Flammable materials	Matches, lighters
	Oxidizers	Bleach, peroxidative agents, oxygen generators for personal use
	Oxidizers	Chloroform, insecticide transpirators (heat type)
	Poisonous substances	Mercury, batteries
	Radioactive substances	Plutonium, radium, uranium, caesium
Narcotics		Narcotics and psychotropic substances
Live animals		Live animals
Pornographic materials		Pornographic or immoral materials

See also Size and Weight Limitations

Yes. Even fairly large objects are shippable but the following limitations apply.

Attribute	Limitation
Size	Longest side of package must be 1.5 meters (4.9 feet) or less. The total length of three sides combined must be less than 2.75 meters (9 feet)
Weight	Total package weight must be less than 30kg (66lbs)

See also Prohibited Items